The public sector is in the midst of a radical transformation in the way its business gets done. For one thing, governments are realizing the need to increase the productivity of their public services and introduce more “citizen-focused” solutions at both city and country levels – a measure to stay close to taxpayers/voters who directly influence their finances.
E-government resources are striving to increase public sector efficiencies and rationalize governance systems to support sustainable development, and solutions like e-payment and e-governance are gaining importance as governments make customer service their primary priority.
- Comprehensive industry experience. Over the past years, we’ve provided IT government services and citizen-centric solutions designed to help states, municipalities, and districts meet their targets in local government administration, health, social and emergency services, postal services, transportation, judicial, eGovernance, public safety, and education. We serve some of the largest governing bodies across the globe.
- Innovative solutions. Our Citizen First approach allows us to rapidly deploy cloud and subscription based technology and business solutions rather than focusing simply on applications.
- Legacy of innovation. Ikon-Tech has several IPs and solution accelerators in line with industry trends that provide time-to-market advantages for our customers. Some of our most successful IT solutions for the government sector are in the areas of mobility (for law enforcement), unemployment insurance, workers’ compensation, citizen disaster recovery, case management (child care, fraud, and court), grievance management, vehicle information and fleet renewal (for transportation segments), e-commerce, and phone card portals for postal services.
- Unique business models. Through these models (which include, transaction-based services, and outcome-based pricing), delivery models (for multiservice delivery), remote infrastructure management (RIM), enterprise transformation services (ETS), and integrated public services (where we provide enabling technologies to integrate systems at an infrastructural level), we are making a difference in the way government organizations are operating, helping them leverage new government technology solutions to provide better services to their customers.